Privacy policy

We inform you that your personal data will be processed in compliance with Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003, in accordance with the principles of lawfulness, fairness, transparency and protection of confidentiality.

Types of Data Processed

Browsing Data

The computer systems and software procedures used to operate this website collect, during normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.

These data are used exclusively in anonymous form for statistical purposes and to ensure the correct functioning of the website and are deleted immediately after processing.

Data Provided Voluntarily by the User

The optional and voluntary sending of communications to the email addresses listed on the website entails the acquisition of the sender’s email address and any other personal data included in the message, solely for the purpose of responding to requests.

Data Collected During Purchase or Registration

To make a purchase on the website, the User provides certain personal data, including:

  • contact details

  • shipping and billing address

  • email address

  • data necessary for payment processing

Payment-related data are processed directly by payment service providers and are not stored by the Data Controller.

Purpose of Data Processing

Personal data are processed for the following purposes:

  • order and shipping management

  • customer support

  • compliance with legal and tax obligations

  • sending informational or promotional communications, subject to consent

The User may withdraw consent to promotional communications at any time by writing to:
info@eugeniavittoriagioielli.com

Data Processing Methods and Security

Personal data are processed using electronic and, where necessary, manual tools, strictly related to the purposes outlined above and in a manner that ensures data security, integrity and confidentiality.

User Rights

In accordance with applicable regulations, Users have the right to:

  • access their personal data

  • request rectification or updates

  • request deletion or restriction of processing

  • object to processing

  • request data portability

Requests may be sent to:
info@eugeniavittoriagioielli.com

Cookies and Tracking Tools

This website uses technical cookies and, subject to consent, third-party cookies to improve the browsing experience.

Users may manage or withdraw cookie consent at any time via:

  • browser settings

  • the cookie banner or tracking preferences widget, where available

For further information on cookie duration and characteristics, Users may consult the privacy policies of third-party providers or contact the Data Controller.

Legal Information on Online Purchases

Submitting an order through the website constitutes a purchase proposal.
The sales contract is considered concluded only upon dispatch of the shipping confirmation email by the Seller.

The Seller reserves the right to refuse or cancel an order in the event of:

  • product unavailability

  • failed payment authorization

  • evident pricing errors

  • failure to meet purchase requirements

Product images are for illustrative purposes only; minor differences do not constitute defects.

Data Controller

The Data Controller and Seller of the products offered on the Eugenia Vittoria Gioielli website is:

Maria Vittoria Velardi
Str. V. Goller 31, 39042 Bressanone (BZ), Italy
VAT No.: 03098430212
Business Register No.: VLRMVT96P54H501E